PHIP Background
Personal Health Improvement Program (PHIP) is one of many innovative programs Harvard Pilgrim Health Care (HPHC) offers to its members as part of their design to deliver long-term savings by emphasizing better patient outcomes. PHIP has been shown to be clinically effective for certain populations of employees who have sought help from the health care system and have not been satisfied with the results. PHIP has been effective in helping to decrease the physical and emotional distress these patients experience and in increasing their satisfaction with providers and their health plan. At the same time, PHIP provides health plans with better patient management and more effective and decreased utilization of medical resources.